FAQ
- Having trouble connecting/paring the IoCare app?
- What if I move my Coway Airmega to a new time zone?
- Why haven’t I received any filter change/clean notifications on my iPhone, when the indicator is on on my Airmega?
- How can I tell the status of the Wi-Fi LED?
- Why is my Coway Airmega Wi-Fi connection cut off frequently?
- Why is the Indoor Air Quality indicator on my Coway Airmega different than the app?
- Why is there no change on the filter lifetime level monitoring on the app, when I’ve been running the Airmega?
- Why is my graph flat or not showing any data?
- Why isn’t my Coway Airmega operating based on my timer or scheduler settings?
- Why isn’t my Coway Airmega responding to remote controlling from the application?
- Can I connect my Coway Airmega to multiple smartphones?
- I have more than one Coway Airmega. Can I connect to multiple products?
- What if I change my router?
- What if I can’t connect my Coway Airmega with my phone after following all of these steps?
- What if my Wi-Fi network doesn’t show up?
- What if I can’t find the Coway Airmega Wi-Fi names in my WI-Fi network list? (iPhone only)
- Why can’t I scan the product barcode?
- What if I forget my Wi-Fi router password?
