1. Coway
  2. IOCARE APP
  3. FAQ
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  1. Coway
  2. IOCARE APP
  3. FAQ
Why is my graph flat or not showing any data?

How it works for measuring data on the IoCare App for PM 10 and 2.5 measurements when it's 0?

  • When the numerical data value of the fine dust measurement is 0: Displayed at the bottom of the graph (position corresponding to 0)
  • If there is no data on the measurement of fine dust: not displayed on the graph

Articles in this section

  • Having trouble connecting/paring the IoCare app?
  • What if I move my Coway Airmega to a new time zone?
  • Why haven’t I received any filter change/clean notifications on my iPhone, when the indicator is on on my Airmega?
  • How can I tell the status of the Wi-Fi LED?
  • Why is my Coway Airmega Wi-Fi connection cut off frequently?
  • Why is the Indoor Air Quality indicator on my Coway Airmega different than the app?
  • Why is there no change on the filter lifetime level monitoring on the app, when I’ve been running the Airmega?
  • Why is my graph flat or not showing any data?
  • Why isn’t my Coway Airmega operating based on my timer or scheduler settings?
  • Why isn’t my Coway Airmega responding to remote controlling from the application?