1. Coway
  2. IOCARE APP
  3. FAQ
Submit Request Icon

Back to Support Home
|
  1. Coway
  2. IOCARE APP
  3. FAQ
Why isn’t my Coway Airmega responding to remote controlling from the application?
  • Please check if your Coway Airmega is powered on and if the Wi-Fi LED is on.
  • Note: If the Wi-Fi LED is blinking, your internet network may have a problem. Please make sure your router is powered on and that you can access the internet using Wi-Fi.
  • There could be a delay between the Mobile App and the purifier because of the network condition. Please retry the action or restart the Mobile App after a force quit.

Articles in this section

  • Having trouble connecting/paring the IoCare app?
  • What if I move my Coway Airmega to a new time zone?
  • Why haven’t I received any filter change/clean notifications on my iPhone, when the indicator is on on my Airmega?
  • How can I tell the status of the Wi-Fi LED?
  • Why is my Coway Airmega Wi-Fi connection cut off frequently?
  • Why is the Indoor Air Quality indicator on my Coway Airmega different than the app?
  • Why is there no change on the filter lifetime level monitoring on the app, when I’ve been running the Airmega?
  • Why is my graph flat or not showing any data?
  • Why isn’t my Coway Airmega operating based on my timer or scheduler settings?
  • Why isn’t my Coway Airmega responding to remote controlling from the application?