BIDETMEGA
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BIDETMEGA
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Measure before you purchase
Toilets are generally uniform is scale, but these 4 measurements will ensure a perfect fit for your Bidetmega.
1. Mounting hole distance
The length from hole to hole must be between 5.1 and 7.9 inches (130mm – 203mm).2. Proper tank clearance
Your Bidetmega will need 1.8 inches or more in the space between the mounting holes and the toilet tank.3. Bowl length
The distance from the mounting holes to the front of the toilet bowl will determine if you order an elongated or round type of Bidetmega.Elongated: 17.54 – 19.23 inches
Round: 16.26 – 18 inches
4. Power outlet and flat toilet bowlFind the nearest grounded power outlet to your toilet. The Bidetmega’s cord length is 47.2 inches. Your toilet bowl must be rounded in shape and flat across the surface.
Please print the following paper guides and cut them as instructed for better accuracy with finding the right bidet size for your toilet:
Bidetmega 150 Elongated Paper Guide / Product Size Indicator
Bidetmega 150 Round Paper Guide / Product Size Indicator
Bidetmega 200 Elongated Paper Guide / Product Size Indicator
Bidetmega 200 Round Paper Guide / Product Size Indicator
Bidetmega 400 Elongated Paper Guide / Product Size Indicator
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Buttons And Display Panel for Bidetmega
[150 & 200 & 400] Stop button: It stops all the functions.
[150 & 200 & 400] Rear button: It is a general cleaning mode that can be used when the basic conditions of the anal area are healthy.
· Use the button to select the anal cleaning function.[150 & 200 & 400] Front button: Use this button to select the women’s cleaning function (bidet).
[200 & 400]Soothing Wash button (Mode for 400): It is a care cleaning mode that can be used when the conditions of the anal area are not healthy and require a sensitive care.
· Use the button to select the anal cleaning function with a weak water stream.
* Use this mode to use a weaker water stream for cleaning than in the general mode.[150 & 400] Active Mode Button (Mode for 400): It is a function that moves forward and backward. Use this button to experience a delicate and careful wash.
[150 & 200] ECO indicator: It turns on when the Eco Mode is selected.
[150 & 200] Rinse Nozzle Button: Use this button to clean the nozzle. If you press button, the cleaning water is sprayed on the nozzle and cleaning starts.
*If the Rinse Nozzle button is pressed while the power is off, the cleaning solution is sprayed through the nozzle and the nozzle comes forward and stops for convenient cleaning.
[200 & 400]Clean Bidet button: Use it to run the manual Clean function. Pressing this button, you can switch the Clean method in the order of Flow Channel Clean → Nozzle Clean → Toilet Clean.
* Manual Clean : Recommended to run twice a day.
* Three-stage auto Clean can operate only if no human body is detected by the seat sensor.
* If you press the button while sitting on the seat, the buzzer sounds and Clean is scheduled. (When the user leaves the seat, Clean is performed.) If you press it one more time afterward, the buzzer sounds and the Clean schedule is canceled.[150 & 200 & 400] Child button: It is a function customized to children and their weak skin. The water pressure is the lowest, and the positioning considers children’s small body. If you press this button, cleaning operates for 1 minute and drying for 2 minutes.
* To prevent the case that bidet does not work because it cannot sense the children’s small body, the child function operates with no regard to the sitting sensor’s detection of the user body.
* While the child function is enabled, it is possible to adjust the movement, water pressure, toilet seat temperature, and warm water/drying temperature.
If you press the Child button again while the function is operating, a cleaning or drying function is added to the operation.[150 & 200 & 400] Nozzle Position button
Use this button to adjust the nozzle position while the cleaning/women’s cleaning function is operating. The nozzle can be moved forward and backward in 5 steps by pressing the button.
*For Bidetmega 400, While using cleansing or women’s cleansing, use this button to adjust the nozzle position back and forth.
[150 & 200 & 400] Water/Dry Temp. button: Use it to set the water/air temperature. Pressing this button, you can switch the temperature level in the order of Low (green) → Medium (yellow) → High (red) → Off.
* This is used as the warm water temperature indicator while the cleansing/bidet function is operating and as the drying wind temperature indicator while the drying function is operating.[150 & 200 & 400] Dry button: Use this button to select the drying function. This function dries off moisture after using the cleaning/women’s cleaning/care cleaning function.
[150 & 200 & 400] Seat Temp. button: Use it to set the seat temperature. Pressing this button, you can switch the temperature level in the order of Low (green) → Medium (yellow)
→ High (red) → Off.[150 & 200 & 400] Water Pressure indicator: You can adjust the water pressure in 5 levels. Every time you press the button, the selected water pressure indicator turns on.
*For Bidetmega 400, press the Water Pressure button to adjust the water pressure to level 1- level 3.
[400] Cleansing mode indicator: If you press the Mode button, the indicator turns on in the
order of Basic → Active Move → Soothing Wash. -
The water pressure is too weak
- Is the water pressure set too low?
- Is the nozzle clogged with foreign substances?
- Is the mesh filter clogged with foreign substances?
Cleaning with a brush is more effective. -
There is no water coming out
- Is the water supply valve closed?
Open the main water supply valve.
- Is the nozzle clogged with foreign substances?
Clean the nozzle aperture with a brush to remove any foreign substances.
- No water is coming out immediately after installation.
Check whether or not there is a water cut.
(Please wait as it takes 1-2 minutes to fill the water tank immediately after installation.) -
90-Day Money Back Guarantee
Take 90 days to decide.
If you are unsatisfied with your purchase of a new Coway USA Inc. device (“Product”) that you purchased on www.cowaymega.com, you have 30 days from the date of purchase (90 days for a Coway Bidetmega product) to notify Coway USA Inc. and request a refund of the purchase price. To qualify for a refund from Coway USA Inc., you must meet all of the conditions of Coway USA Inc.’s Return & Refund Policy, found below. If you purchased the Product from an authorized reseller, you must request a refund directly from the reseller. Returns to resellers are subject to the reseller’s return policy, which may differ from Coway USA Inc.’s.
To qualify for a refund, all the following conditions must be met:
- A Return Merchandise Authorization (RMA) must be requested from our customer service team within 30 days (90 days for a Coway Bidetmega Product) of the date on which you purchased the Product.
- To request an RMA, you must contact our customer service team via our website at www.cowaymega.com or via email addressed to info@cowaymega.com.
- Coway USA Inc., must receive the returned Product within 30 days after an RMA has been approved. An assigned RMA return label is valid for 30 days only and will expire on the 31st day after the date of issuance, at which time any returned Product will be refused.
- Any accessories originally included with the Product you purchased must be included with your return.
- Coway USA Inc. may require that you furnish proof of purchase details and video footage to obtain an RMA.
- Returned Product(s) must be in good physical condition (not physically broken or damaged), in either its original packaging or packaging providing an equal degree of protection. Please ensure that any previous shipping labels or other markings have been removed or covered completely.
Additional terms and conditions:
- To ensure successful delivery, you are required to ship the returned Product(s) using the prepaid return shipping label emailed to you by Coway USA Inc. Coway USA Inc. will not be responsible for returned Product(s) sent using an alternate carrier or shipping label. It is your responsibility to retain a copy of the shipping label with the applicable tracking number signed by an agent of the carrier as proof that the possession of the returned product shipment was transferred to the carrier.
- Coway USA Inc. will deduct the difference from your refund for using the prepaid return shipping label emailed to you by Coway USA Inc.
- You shall assume all risk of loss or damage to the Product while in transit to Coway USA Inc. If you return a Product to Coway USA Inc. without all parts included in the original package, Coway USA Inc. retains the right to either (1) refuse delivery of such return or (2) deduct from the refund paid to you a restocking fee equal to the higher of (i) fifteen (15) percent of the original price of the Product or (ii) the retail value of the missing parts.
- Refunds will be processed and paid within 2 weeks of Coway USA Inc.’s receipt of the Product.
- Refunds will be reimbursed in the original form of purchase.
Please allow 4-8 weeks for return processing. Products returned to Coway USA, Inc. will receive a full refund and Coway USA, Inc. will pay for the return freight only if the return is a result of our error. For more information, please check your warranty policy in the user manual.
Warranty Policy
What This Warranty Covers: Commencing with the date of purchase of the Product and continuing for a period of one year, if manufacturing defects in the Product cause the Product to not operate properly for its intended use, then subject to the exclusions, conditions, and limitations contained herein, COWAY at its sole option will repair or replace the Product.Register your Coway Bidetmega and get 1 year extended warranty.
Register Now: cowaymega.com/warranty-registration/
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Meet the Coway Bidetmega
Meet the Coway Bidetmega 150
Meet the Coway Bidetmega 200
Meet the Coway Bidetmega 400
-
Coway Bidetmega Installation Guide
A video to assist you in installing your Coway Bidetmega 150/200/400
-
Coway Bidetmega Maintenance Guide
A video to assist you in performing maintenance tasks for your Coway Bidetmega 200.
-
What is the One-Year Manufacturer’s Limited Warranty?
Subject to the terms and conditions of this limited warranty, Coway warrants that the motor and electronic parts of the product will be free from manufacturing defects for a period of one year from the date of its original retail purchase. For more information, please check your warranty policy on the link below.
https://cowaymega.com/pages/warranty-registration
Warranty Period Scope of Warranty Remark One (1) year from date of original retail purchase Any internal/functional parts One (1) year from date of original retail purchase Motor and electronic parts
Bidetmega General FAQ
-
Measure before you purchase
Toilets are generally uniform is scale, but these 4 measurements will ensure a perfect fit for your Bidetmega.
1. Mounting hole distance
The length from hole to hole must be between 5.1 and 7.9 inches (130mm – 203mm).2. Proper tank clearance
Your Bidetmega will need 1.8 inches or more in the space between the mounting holes and the toilet tank.3. Bowl length
The distance from the mounting holes to the front of the toilet bowl will determine if you order an elongated or round type of Bidetmega.Elongated: 17.54 – 19.23 inches
Round: 16.26 – 18 inches
4. Power outlet and flat toilet bowlFind the nearest grounded power outlet to your toilet. The Bidetmega’s cord length is 47.2 inches. Your toilet bowl must be rounded in shape and flat across the surface.
Please print the following paper guides and cut them as instructed for better accuracy with finding the right bidet size for your toilet:
Bidetmega 150 Elongated Paper Guide / Product Size Indicator
Bidetmega 150 Round Paper Guide / Product Size Indicator
Bidetmega 200 Elongated Paper Guide / Product Size Indicator
Bidetmega 200 Round Paper Guide / Product Size Indicator
Bidetmega 400 Elongated Paper Guide / Product Size Indicator
-
Buttons And Display Panel for Bidetmega
[150 & 200 & 400] Stop button: It stops all the functions.
[150 & 200 & 400] Rear button: It is a general cleaning mode that can be used when the basic conditions of the anal area are healthy.
· Use the button to select the anal cleaning function.[150 & 200 & 400] Front button: Use this button to select the women’s cleaning function (bidet).
[200 & 400]Soothing Wash button (Mode for 400): It is a care cleaning mode that can be used when the conditions of the anal area are not healthy and require a sensitive care.
· Use the button to select the anal cleaning function with a weak water stream.
* Use this mode to use a weaker water stream for cleaning than in the general mode.[150 & 400] Active Mode Button (Mode for 400): It is a function that moves forward and backward. Use this button to experience a delicate and careful wash.
[150 & 200] ECO indicator: It turns on when the Eco Mode is selected.
[150 & 200] Rinse Nozzle Button: Use this button to clean the nozzle. If you press button, the cleaning water is sprayed on the nozzle and cleaning starts.
*If the Rinse Nozzle button is pressed while the power is off, the cleaning solution is sprayed through the nozzle and the nozzle comes forward and stops for convenient cleaning.
[200 & 400]Clean Bidet button: Use it to run the manual Clean function. Pressing this button, you can switch the Clean method in the order of Flow Channel Clean → Nozzle Clean → Toilet Clean.
* Manual Clean : Recommended to run twice a day.
* Three-stage auto Clean can operate only if no human body is detected by the seat sensor.
* If you press the button while sitting on the seat, the buzzer sounds and Clean is scheduled. (When the user leaves the seat, Clean is performed.) If you press it one more time afterward, the buzzer sounds and the Clean schedule is canceled.[150 & 200 & 400] Child button: It is a function customized to children and their weak skin. The water pressure is the lowest, and the positioning considers children’s small body. If you press this button, cleaning operates for 1 minute and drying for 2 minutes.
* To prevent the case that bidet does not work because it cannot sense the children’s small body, the child function operates with no regard to the sitting sensor’s detection of the user body.
* While the child function is enabled, it is possible to adjust the movement, water pressure, toilet seat temperature, and warm water/drying temperature.
If you press the Child button again while the function is operating, a cleaning or drying function is added to the operation.[150 & 200 & 400] Nozzle Position button
Use this button to adjust the nozzle position while the cleaning/women’s cleaning function is operating. The nozzle can be moved forward and backward in 5 steps by pressing the button.
*For Bidetmega 400, While using cleansing or women’s cleansing, use this button to adjust the nozzle position back and forth.
[150 & 200 & 400] Water/Dry Temp. button: Use it to set the water/air temperature. Pressing this button, you can switch the temperature level in the order of Low (green) → Medium (yellow) → High (red) → Off.
* This is used as the warm water temperature indicator while the cleansing/bidet function is operating and as the drying wind temperature indicator while the drying function is operating.[150 & 200 & 400] Dry button: Use this button to select the drying function. This function dries off moisture after using the cleaning/women’s cleaning/care cleaning function.
[150 & 200 & 400] Seat Temp. button: Use it to set the seat temperature. Pressing this button, you can switch the temperature level in the order of Low (green) → Medium (yellow)
→ High (red) → Off.[150 & 200 & 400] Water Pressure indicator: You can adjust the water pressure in 5 levels. Every time you press the button, the selected water pressure indicator turns on.
*For Bidetmega 400, press the Water Pressure button to adjust the water pressure to level 1- level 3.
[400] Cleansing mode indicator: If you press the Mode button, the indicator turns on in the
order of Basic → Active Move → Soothing Wash. -
The water pressure is too weak
- Is the water pressure set too low?
- Is the nozzle clogged with foreign substances?
- Is the mesh filter clogged with foreign substances?
Cleaning with a brush is more effective. -
There is no water coming out
- Is the water supply valve closed?
Open the main water supply valve.
- Is the nozzle clogged with foreign substances?
Clean the nozzle aperture with a brush to remove any foreign substances.
- No water is coming out immediately after installation.
Check whether or not there is a water cut.
(Please wait as it takes 1-2 minutes to fill the water tank immediately after installation.) -
90-Day Money Back Guarantee
Take 90 days to decide.
If you are unsatisfied with your purchase of a new Coway USA Inc. device (“Product”) that you purchased on www.cowaymega.com, you have 30 days from the date of purchase (90 days for a Coway Bidetmega product) to notify Coway USA Inc. and request a refund of the purchase price. To qualify for a refund from Coway USA Inc., you must meet all of the conditions of Coway USA Inc.’s Return & Refund Policy, found below. If you purchased the Product from an authorized reseller, you must request a refund directly from the reseller. Returns to resellers are subject to the reseller’s return policy, which may differ from Coway USA Inc.’s.
To qualify for a refund, all the following conditions must be met:
- A Return Merchandise Authorization (RMA) must be requested from our customer service team within 30 days (90 days for a Coway Bidetmega Product) of the date on which you purchased the Product.
- To request an RMA, you must contact our customer service team via our website at www.cowaymega.com or via email addressed to info@cowaymega.com.
- Coway USA Inc., must receive the returned Product within 30 days after an RMA has been approved. An assigned RMA return label is valid for 30 days only and will expire on the 31st day after the date of issuance, at which time any returned Product will be refused.
- Any accessories originally included with the Product you purchased must be included with your return.
- Coway USA Inc. may require that you furnish proof of purchase details and video footage to obtain an RMA.
- Returned Product(s) must be in good physical condition (not physically broken or damaged), in either its original packaging or packaging providing an equal degree of protection. Please ensure that any previous shipping labels or other markings have been removed or covered completely.
Additional terms and conditions:
- To ensure successful delivery, you are required to ship the returned Product(s) using the prepaid return shipping label emailed to you by Coway USA Inc. Coway USA Inc. will not be responsible for returned Product(s) sent using an alternate carrier or shipping label. It is your responsibility to retain a copy of the shipping label with the applicable tracking number signed by an agent of the carrier as proof that the possession of the returned product shipment was transferred to the carrier.
- Coway USA Inc. will deduct the difference from your refund for using the prepaid return shipping label emailed to you by Coway USA Inc.
- You shall assume all risk of loss or damage to the Product while in transit to Coway USA Inc. If you return a Product to Coway USA Inc. without all parts included in the original package, Coway USA Inc. retains the right to either (1) refuse delivery of such return or (2) deduct from the refund paid to you a restocking fee equal to the higher of (i) fifteen (15) percent of the original price of the Product or (ii) the retail value of the missing parts.
- Refunds will be processed and paid within 2 weeks of Coway USA Inc.’s receipt of the Product.
- Refunds will be reimbursed in the original form of purchase.
Please allow 4-8 weeks for return processing. Products returned to Coway USA, Inc. will receive a full refund and Coway USA, Inc. will pay for the return freight only if the return is a result of our error. For more information, please check your warranty policy in the user manual.
Warranty Policy
What This Warranty Covers: Commencing with the date of purchase of the Product and continuing for a period of one year, if manufacturing defects in the Product cause the Product to not operate properly for its intended use, then subject to the exclusions, conditions, and limitations contained herein, COWAY at its sole option will repair or replace the Product.Register your Coway Bidetmega and get 1 year extended warranty.
Register Now: cowaymega.com/warranty-registration/
Bidetmega Support Videos
-
Meet the Coway Bidetmega
Meet the Coway Bidetmega 150
Meet the Coway Bidetmega 200
Meet the Coway Bidetmega 400
-
Coway Bidetmega Installation Guide
A video to assist you in installing your Coway Bidetmega 150/200/400
-
Coway Bidetmega Maintenance Guide
A video to assist you in performing maintenance tasks for your Coway Bidetmega 200.
Bidetmega Manuals & Guides
Warranty
-
What is the One-Year Manufacturer’s Limited Warranty?
Subject to the terms and conditions of this limited warranty, Coway warrants that the motor and electronic parts of the product will be free from manufacturing defects for a period of one year from the date of its original retail purchase. For more information, please check your warranty policy on the link below.
https://cowaymega.com/pages/warranty-registration
Warranty Period Scope of Warranty Remark One (1) year from date of original retail purchase Any internal/functional parts One (1) year from date of original retail purchase Motor and electronic parts