ACCOUNT DETAILS
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ACCOUNT DETAILS
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I forgot my password. How can I retrieve it?
Please Click Here to reset your password.
Step 1: Click "I Forgot your password" on the login page
Step 2: Enter your registered email address
Step 3: You will be sent an email with a link to reset your password if the email address you entered is valid
Step 4: Check your email's inbox or spam/junk folder for an email with the subject "Customer account password reset" click on the blue button that says "Reset your password," and enter your new password
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Can I change my account details or email address?
Please contact our Customer Support Center to change your account’s email address.
TOLL-FREE CUSTOMER SERVICE CENTER
1-800-285-0982HOURS OF OPERATION (U.S. AND CANADA ONLY)
MONDAY - FRIDAY
5 AM ~ 6 PM Pacific Standard Time (PST)
7 AM ~ 8 PM Central Standard Time (CST)SUPPORT EMAIL
info@cowaymega.com
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Why didn’t I receive the registration verification email?
If you registered for a new account but did not receive a verification email from us, it’s possible that one of the following occurred:
- The verification email was sent to your spam/junk folder
- You may have misspelled your email address while signing up
To resolve this issue please try the following:
- Check your spam folder for an email from Cowaymega
- Re-register your email address and resend the verification email if it is not in your spam folder
- Enter a different email address for verification
If you need further assistance, please contact our Customer Service Center.
TOLL-FREE CUSTOMER SERVICE CENTER
1-800-285-0982
HOURS OF OPERATION (U.S. AND CANADA ONLY)
MONDAY - FRIDAY
5 AM ~ 6 PM Pacific Standard Time (PST)
7 AM ~ 8 PM Central Standard Time (CST)
SUPPORT EMAIL
info@cowaymega.com
Log in FAQ
-
I forgot my password. How can I retrieve it?
Please Click Here to reset your password.
Step 1: Click "I Forgot your password" on the login page
Step 2: Enter your registered email address
Step 3: You will be sent an email with a link to reset your password if the email address you entered is valid
Step 4: Check your email's inbox or spam/junk folder for an email with the subject "Customer account password reset" click on the blue button that says "Reset your password," and enter your new password
-
Can I change my account details or email address?
Please contact our Customer Support Center to change your account’s email address.
TOLL-FREE CUSTOMER SERVICE CENTER
1-800-285-0982HOURS OF OPERATION (U.S. AND CANADA ONLY)
MONDAY - FRIDAY
5 AM ~ 6 PM Pacific Standard Time (PST)
7 AM ~ 8 PM Central Standard Time (CST)SUPPORT EMAIL
info@cowaymega.com
Registration FAQ
-
Why didn’t I receive the registration verification email?
If you registered for a new account but did not receive a verification email from us, it’s possible that one of the following occurred:
- The verification email was sent to your spam/junk folder
- You may have misspelled your email address while signing up
To resolve this issue please try the following:
- Check your spam folder for an email from Cowaymega
- Re-register your email address and resend the verification email if it is not in your spam folder
- Enter a different email address for verification
If you need further assistance, please contact our Customer Service Center.
TOLL-FREE CUSTOMER SERVICE CENTER
1-800-285-0982
HOURS OF OPERATION (U.S. AND CANADA ONLY)
MONDAY - FRIDAY
5 AM ~ 6 PM Pacific Standard Time (PST)
7 AM ~ 8 PM Central Standard Time (CST)
SUPPORT EMAIL
info@cowaymega.com