ORDERS & SHIPPING

Order FAQ

• COVID-19 FAQ
• Order Processing
• Order Status & Tracking
• I need to change the shipping address on my order
• Can I change or cancel an order once it’s been placed?
• How are sales taxes calculated and collected?

See all 11 articles

Returns, Refunds & Exchanges FAQ

• Return Policy
• Refunds
• Exchanges

Shipping FAQ

• Can I ship the orders to PO Box, APO, FPO, and DPO addresses?
• What happen if there's a damage on my order and items quantity?
• What should I do if the package was lost or not delivered?
• Where can Cowaymega ship to?