If an Airmega is not blowing any air at all, the reasons may be:
1. The power cord may not be connected properly. The electric outlet must be 120V/60Hz to prevent damage to the unit.
2. The display light may be turned off. Turn the unit off, then turn it back on. The display light should automatically appear, and the fan speed can be selected.
3. There may be an electrical problem or power outage in the room or location.
4. The front cover may be loose. Make sure the cover and other parts are properly attached.
5. If the fan speed is set on Smart or ECO mode, the setting changes automatically depending on its surroundings.

If the problem persists, please get in touch with our Customer Service Center, and we can provide answers, investigation, repair, or warranty if valid and needed.

TOLL-FREE CUSTOMER SERVICE CENTER
1-800-285-0982

HOURS OF OPERATION (U.S. AND CANADA ONLY)
MONDAY - FRIDAY
10 AM ~ 8 PM Central Standard Time (CST)

SUPPORT EMAIL
info@cowaymega.com