If the package(s) arrive damaged, or wrong item with wrong quantity, please contact our Customer Support Center or click the (?) SUPPORT to submit a request. We do require photos of the package, shipping labels, and contents to confirm the issue. There may be additional questions required to help with the case.

For further assistance, please contact our Customer Support Center:

TOLL-FREE CUSTOMER SERVICE CENTER
1-800-285-0982
HOURS OF OPERATION (U.S. AND CANADA ONLY)
MONDAY - FRIDAY
5 AM ~ 6 PM Pacific Standard Time (PST)
7 AM ~ 8 PM Central Standard Time (CST)
EMAIL & ORDER SUPPORT
info@cowaymega.com